Quarri Terms of Service
Effective date: March 18, 2026 | Last updated: March 18, 2026
1. Introduction
These Terms of Service ("Terms") govern your access to and use of the Quarri platform, website, and related services (collectively, the "Platform") provided by Quarri AI Inc., a Delaware corporation ("Quarri," "we," "us," or "our").
By creating an account or using the Platform, you agree to be bound by these Terms. If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
If you have a separate Master Services Agreement or other written agreement with Quarri, that agreement governs your use of the Platform and prevails over these Terms to the extent of any conflict.
2. The Platform
Quarri provides an AI-powered data analytics and automation platform that connects to your existing systems, databases, and spreadsheets to create a unified data layer, and delivers insights and automation through natural language interfaces. Core capabilities include data integration, transformation, analytics, workflow automation, live dashboards, and reporting.
3. Account Registration
To use the Platform, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us immediately of any unauthorised access to your account.
4. Permitted Use
We grant you a limited, non-exclusive, non-transferable right to access and use the Platform for your internal business purposes, subject to these Terms. You agree not to:
Copy, modify, or create derivative works of the Platform;
Reverse engineer, disassemble, decompile, or attempt to derive the source code of the Platform;
Rent, lease, sell, sublicence, or distribute access to the Platform to any third party;
Use the Platform to build a competing product or service;
Use the Platform in any way that violates applicable law; or
Remove or alter any proprietary notices on the Platform.
5. Your Data
Ownership. You own and retain all rights to the data, files, and content you upload to or connect with the Platform ("Customer Data"). We do not claim ownership of your Customer Data.
Licence to Quarri. You grant us a limited, non-exclusive, royalty-free licence to use, process, and display your Customer Data solely as necessary to provide the Platform and related services to you.
No Sale or Misuse. We do not sell your Customer Data to third parties, use it to train AI models shared with other customers, or serve advertisements based on it.
Tools and Content You Create. You retain ownership of any custom queries, dashboards, workflows, or configurations you create within the Platform. We will not share these with third parties in their original form. You acknowledge that we may analyse the concepts and techniques embodied in your creations for the purpose of improving the Platform and developing new features for general availability, provided we do not disclose your Confidential Information or Customer Data.
6. Fees and Payment
Certain features of the Platform require a paid subscription. Fees, billing frequency, and payment terms are as described on our website or in your subscription agreement. All fees are stated in USD and are exclusive of applicable taxes.
If you do not pay fees when due, we may suspend your access to the Platform upon 5 days' written notice until payment is received.
7. Free Trials and Beta Features
We may offer free trials or beta features from time to time. These are provided "as is" without warranties of any kind. We may modify or discontinue free trials or beta features at any time without notice.
8. Intellectual Property
The Platform, its design, features, documentation, and all related intellectual property are owned by Quarri. Nothing in these Terms transfers any Quarri intellectual property to you. All rights not expressly granted are reserved.
9. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.
10. Security
We maintain enterprise-grade security including encryption at rest and in transit, role-based access controls, audit logging, and regular security assessments. Our infrastructure providers maintain SOC 2 Type II certification. Full details of our security practices are set out in our Privacy Policy.
11. Availability
We target Platform availability of at least 99% per calendar month, excluding scheduled maintenance and force majeure events. We will use reasonable efforts to schedule maintenance during off-peak hours and to provide advance notice of planned downtime.
12. Limitation of Liability
To the maximum extent permitted by law, Quarri will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity arising out of or related to your use of the Platform, regardless of the legal theory.
Our total aggregate liability arising out of or related to these Terms will not exceed the total fees paid by you to Quarri in the 12 months immediately preceding the event giving rise to the claim.
13. Disclaimer of Warranties
The Platform is provided "as is" and "as available." We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components, or that any data or analysis generated by the Platform will be complete or accurate. You are responsible for validating outputs before relying on them for business decisions.
14. Indemnification
You agree to defend, indemnify, and hold harmless Quarri from any third-party claim arising from your data, your breach of these Terms, or your use of the Platform in violation of applicable law.
15. Term and Termination
These Terms remain in effect for as long as you have an active Quarri account. You may close your account at any time by contacting us. We may suspend or terminate your access if you breach these Terms or if required by law.
Upon termination, your right to access the Platform ends. We will make your Customer Data available for export for 30 days following termination, after which it may be deleted in accordance with our Privacy Policy.
16. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Platform at least 30 days before the changes take effect. Continued use of the Platform after such notice constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may close your account before they take effect.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware.
18. General
Entire Agreement. These Terms, together with our Privacy Policy and any subscription agreement, constitute the entire agreement between you and Quarri regarding the Platform.
Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary, and all other provisions remain in full force.
Waiver. No failure or delay by Quarri to exercise any right constitutes a waiver of that right.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to a successor by merger, acquisition, or sale of assets.
19. Contact Us
If you have questions about these Terms, contact us at:
Quarri AI Inc. 390 NE 191st St STE 18580 Miami, FL 33179 United States
Email: theo@quarri.ai Website: https://quarri.ai